Before we begin, you will need to install Minim on the replacement router and have this in inventory ready to go. For MikroTik, follow the guide here.

  1. On the care-portal, navigate to the customer account, in the overview screen, next to "Access Points" hit the + icon.

Enter the MAC address of the new unit that's in inventory and tick the "Replace LAN Gateway" box. (If the box is left unchecked, this is how you add AP's.)

Once you plugin the new router, it will adopt the settings of the one you are replacing.

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